It's not the Store, It's the staff

Today’s Guest

Tristan Rogers

Website:  https://concreteplatform.com

Tristan Rogers is the Founder and CEO of Concrete.  Concrete Retail Cloud is the leading provider in the retail industry for task management, custom – branded intranets and store visit forms.  The most remarkable component of Concrete is their focus on Store Associates and their ability to deliver education, feedback loops and measure the associates performance giving retailers the information they need to truly know how teams are performing.

Listen to The Full Episode

Key Take-aways

  • COVID required a shift from store communication to staff communication
  • Concrete’s mission:  “Be in the pocket of every associate”
  • Concrete built a platform for retailers during COVID that would allow them to engage every associate
  • Landlords and Brands have to collaborate
  • “It takes a long time to move this slowly”
  • The future of retail is in the hands of the sales associates

Resources Mentioned

  • website: www.concreteplatform.com
  • email: tr*****@co**************.com
  • LinkedIn: Tristan Rogers

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S05E05: HEART OF RETAIL: How Passion Built 5 Stores & Counting

In our latest Running Great Stores podcast episode, Marie shares:

– How her past fueled her passion
– Why every great team needs rocks and rock stars
– And how fashion became her path to freedom, creativity, and success

Marie says it best: #imafosterwin — and she’s on a mission to show others they can be too.

Listen in. Be inspired. Share it with someone who needs to hear it.

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