I fell in love with running brick-and-mortar stores as a wide-eyed 16-year-old, and the love affair continues. After dedicating my career to creating superior customer experiences and driving increased sales, I earned a reputation as a collaborative high-performer with the ability to restore troubled projects, divisions, and departments, and I was frequently promoted in recognition of problem-solving and driving results.
I created Running Great Stores to guide brands to retail excellence. I’m passionate about helping my clients run operationally excellent stores that deliver on their brand promise while generating greater revenue.
I offer clients my expertise from years of record-setting performance for multibillion-dollar companies with year-over-year revenue growth. As a powerhouse strategic leader, I design, develop, and implement initiatives alongside my clients and their teams.
“Consistency is what transforms average stores into excellent stores.”
– Rachel Williamson
"Rachel has the perfect combination of strategic vision, leadership style, execution ability, and passion to deliver results."
— Mark Ryski, Founder and CEO of Headcount Corporation
"Rachel is a transformative leader."
She has a track record of leading immediate and sustainable results. She leads with a growth mindset and is driven to overcome any obstacle. Her strategic approach combined with her hands-on leadership enabled her to lead a remarkable turnaround in all areas of the business. Rachel acts with integrity in every situation. Her passion is infectious and starts creative thinking and entrepreneurial spirit in others. Rachel was an asset to our team, we all learned from her.
— Anthea Goering, VP Stores, LaSenza
"Rachel is an amazing leader with a drive like no other!"
She is customer focused, innovative, and fearless in the pursuit of excellence. As my direct leader, she helped me discover and pursue my passion. I am thankful for the four years we worked together.
— Sarah Brown, Director of Customer Experience, Justice
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