We want to help you become a store where customers love to shop, your teams love to work, and your revenue soars.
We listen. We work hand in hand with you. We’re the “fresh eyes” to help you evaluate, strategize, and execute flawless operations with teams who have a heart for their customers. Our retail expertise and capabilities give you proven solutions for realizing your vision and achieving success.
“Consistency is what transforms average stores into excellent stores.”
– Rachel Williamson
Our expertise is informed by decades of leading companies to success.
These are our most requested projects, but our full capabilities extend beyond them.
To grow brick-and-mortar stores, you need solid operational infrastructure and leaders who help their teams develop their strengths. Leverage one of our StrengthsFinder (Gallup) or SLII (Situational Leadership) workshops to help your team learn and use their strengths.
“Teams that focus on strengths every day have 12.5% greater productivity.”
– Gallup
SLII Concepts teach what it means to lead situationally. That means giving people the right support or direction at the right time, having authentic conversations that empower them, and caring about their growth. SLII Concepts introduces the art of diagnosing an individual’s or team’s development level and then using the appropriate leadership style in response.
“You have real skills in organizational enablement.”
– Rob DeMartini, CEO, Purple
“The StrengthsFinder session was powerful. The team loved it, loved the activities, and are super engaged!”
— Rachel B., Sr. Manager of Retail Operations
“The StrengthsFinder workshop was exceptional. It exceeded my expectations!”
— Cindy S., Sr. Director of Retail Environments
“Thank you for the time and effort you put into our StrengthsFinder workshop. It was truly eye-opening and inspiring. I really think understanding my strengths is life-changing.”
— Vicki S., Retail Visual Merchandising Manager
"Rachel has been amazing to work with. She worked side by side with our team to update the Retail Playbook™ with our processes, and fully implement to our stores! She did not just ‘throw us the keys’ and say good luck, she came alongside us and made sure implementation was seamless."
— Jeff Bradshaw, President, DFWh
We will help you start running great stores!
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