The Running Great Stores podcasts are created for passionate retail leaders! Our goal is to talk to powerhouse guests who are experts in their field and provide inspiration for Brick and Mortar store leaders that help them create remarkable customer experiences and operationally excellent stores.
S01 E01: Effective Management of Retails Store Payroll
This podcast reviews the common myths and mistakes managers make when managing their store payroll along with solutions and recommended actions retail managers can take as they gear up for the holiday season.
Franco D’Ambrosio is the Leader of the ascena Retail Group Service Desk Experience and has set the Gold Standard for service delivery. Franco shares his passion and secret to creating remarkable experiences.
What a fun podcast with Ron Thurston! As Vice President of Intermix, a Gap brand, he has spent his life in retail and his passion for the industry shows! In this episode, Ron shares his passion for retail, giving back and creating exceptional customer experiences that start by being kind, always.
My host is Kim Pagano, President of Publikimage, a retail consulting firm with a focus on brick and mortar stores. In this episode, you will learn tips for recruiting talent to your retail store and once you hire them, how to train and develop them to deliver amazing customer experiences.
Welcome to the first in the series called Life of a Store Manager. In today’s podcast, I am interviewing Hugh Linn, Store Manager for Lane Bryant in Orlando Fl. Hugh shares his passion for the customer (both internal and external) and gives some of his best tips that any store manager can apply.