Now you, too, can
become best-in-class brick and mortar.

“Our entire Store Management team is excited about our new Retail Playbook™. No more lost or outdated binders. A new manager or assistant manager now has all the tools they need to run a great store right at their fingertips! The RGS Retail Playbook™ has had an immediate positive impact!”

– Jeff Bradshaw, President, DFWh

What is the Retail Playbook™? Simply put, it is how you run great stores. This easy-to-use, quick-to-implement digital tool gives you the framework to run an operationally excellent store that delivers superior customer experiences, which will drive customer loyalty and top-line sales.

Even the smallest retail brands should have access to the best practices and proven methods that the big brands have.

Now you can have it.

Rack of clothes

Why the Retail Playbook™ makes a difference

“My managers and I went through the Retail Playbook™ and we were just blown away. It is so in-depth and step-by-step. I have a lot of retail experience but there were so many good reminders and things I never knew.”

Someone once said, “We don’t rise to the level of our goals, we fall to the level of our processes.” To scale up, to franchise, to see any greater success, you need clear processes.

By improving processes and culture, and making ongoing improvements in customer experience, you will see excellent results, such as reduced turnover, speedier hiring, and more. The Retail Playbook™ is specifically designed for this.

How the Retail Playbook™ works for you

There are three simple steps...

Whether you’re an emerging brand, a D2C, a small boutique store, or pursuing franchising, these repeatable processes will drive top-line sales and help every part of your business thrive.

Pick your Retail Playbook™!

The Retail Playbook™ has several options for implementation and cost. You get what you need, and nothing you don’t.

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