“Our entire Store Management team is excited about our new Retail Playbook. No more lost or outdated binders. A new manager or assistant manager now has all the tools they need to run a great store right at their fingertips! The RGS Retail Playbook has had an immediate positive impact!” Jeff Bradshaw, President, DFWh
What is the Retail Playbook? Simply put, it is how you run great stores. This easy-to-use, quick-to-implement digital tool gives you the framework to run an operationally excellent store that delivers superior customer experiences, which will drive customer loyalty and top-line sales.
Even the smallest retail brands should have access to the best practices and proven methods that the big brands have.
Now you can have it.
Someone once said, “We don’t rise to the level of our goals, we fall to the level of our processes.” To scale up, to franchise, to see any greater success, you need clear processes.
By improving processes and culture, and making ongoing improvements in customer experience, you will see excellent results, such as reduced turnover, speedier hiring, and more. The Retail Playbook is specifically designed for this.
“Rachel has been amazing to work with. She worked side by side with our team to update the Retail Playbook with our processes, and fully implement to our stores! She did not just “throw us the keys” and say good luck, she came alongside us and made sure implementation was seamless.” Jeff Bradshaw, President DFWh
The Retail Playbook is organized into easily digestible bursts of information, informed by proven best practices, and designed to maximize profitability, boost sales, improve customer satisfaction, and increase associate engagement.
You can get it today and be live in a week.
It’s proven and ready to use as-is, but it becomes an even greater tool when you customize the processes to maximize your branding. With customization, I will partner with you to tailor the Playbook to work best for both your store operations and brand’s needs — today and in the future.