As a powerhouse strategic leader with over 25 years experience in retail, I know how to design, develop, and implement initiatives that drive unparalleled customer experiences and top-line sales. When approaching the “next” normal of brick and mortar, I have the expertise to guide you through it.

Happy shopper with bags

Customers shop in stores because they want you to make them feel good about themselves and what they’re buying. Creating compelling and unparalleled customer experiences that drive top-line sales is easier than you think. We can do this.

Working together, let’s reimagine your customer experience and store operations!

Consulting

Retail Playbook™

Speaking

Customers shop in stores because they want YOU to make them feel good about themselves and what they're buying.  If your stores aren't creating this experience every hour of every day, we need to talk.
Creating compelling and unparalleled customer experiences is easier than you think!

JASON JUDD, CFO JUSTICE

MELISSA DONOHUE, DIRECTOR OF SERVICE DELIVERY, KLARNA

 

ANDREW ZGUTOWICZ, MANAGING DIRECTOR AT KURT SALMON, PART OF ACCENTURE

 

 

MARK RYSKI, CEO HEADCOUNT CORPORATION

ANNE MARIE THOMAS, PH.D, CEO BELLA CRESCITA

MIRANDA BOOTH, STORE SALES LEADER, JUSTICE

 

 

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