Whether you are a new or experienced District Manager, this blog will help you think about how to lead effective district manager store visits. As a district manager, store visits
Are you ready to become the top-performing store or district manager, achieving exceptional results this holiday and establishing habits that will make you #1 year after year? Drawing on my
In this blog, I share what I see as retail’s biggest mistakes, why stores fail and how to succeed. In the past 3 decades, countless iconic retailers have permanently closed
So many dotcom retailers are moving into the brick-and-mortar space, excited and nervous simultaneously. This post reviews how to think about this gigantic step.
I am often asked, “how do I stop hiring the wrong people? I hire people who I think are going to be fantastic and then a day or week later,
Introduction to Venetian Retail. As I headed to Venice on holiday for the first time, I was curious if there would be a difference between Venetian retail and US retail.
Addressing performance variability in your district is the most important activity you will address. So, what do you do about it? First, let’s define performance variability. Performance variability occurs when
Over the years, more and more retailers have stopped giving away gift boxes at the holidays. It is such a bummer to shop at a favorite brand and then need
After spending time in London, shopping in between meetings with clients, I am convinced more than ever that superb customer service IS possible. I saw it first hand in store
Overview. Having a successful holiday doesn’t just happen. It requires holiday prep and now is the TIME to get ready. I know, the kids are barely back to school. But
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