FROM CRISIS RECOVERY TO EXPONENTIAL GROWTHRunning Great Stores partnered with a 30-year specialty retailer during one of the most critical moments in its history.With the store closed during COVID-19 and no e-commerce platform in place, the business was facing the possibility of permanent closure.The result:80% of spring inventory sold through Social media engagement increased 140% Three team members brought back from furlough New customers reached beyond the existing client base Sustained year-over-year revenue growthToday, the business is continuing to grow, and Running Great Stores is partnering with the retailer again to help support its next stage of scale.

SCALING A DTC BRAND INTO A NATIONAL RETAIL PRESENCERunning Great Stores partnered with a high-growth direct-to-consumer brand as it expanded into brick-and-mortar retail.At the start of the engagement, the brand had just four pop-up locations and limited internal retail infrastructure.The result:Expansion from 4 pop-up locations to 58 stores nationwide A more consistent retail experience across locations Stronger operating discipline to support continued growth A scalable foundation for future store openingsThe work helped the brand move from early-stage retail expansion to a more consistent, repeatable national store presence.

SCALING RETAIL STRATEGY FOR A HIGH-GROWTH BRANDRunning Great Stores supported Klarna as the company expanded its brand experience into physical retail during a period of rapid growth.Rachel partnered closely with the internal team to bring retail expertise, structure, and execution discipline to a fast-moving environment.The result:Clearer retail priorities during a period of rapid expansion Stronger operational focus Greater confidence in the brick-and-mortar strategy A more scalable foundation for future growthThe engagement gave Klarna an experienced retail partner who could move quickly, integrate with the team, and help translate ambition into execution.

BUILDING A SCALABLE OPERATING SYSTEM FOR MULTI-UNIT GROWTHRunning Great Stores partnered with an emerging off-price retailer as it prepared for multi-unit growth.The work focused on creating greater consistency, stronger operational discipline, and better alignment across stores and field leadership.The result:More consistent store execution Stronger alignment between Store Managers and District Managers A more consistent customer experience A scalable operating foundation to support future growth Operational infrastructure that helped position the company for a successful saleThe engagement gave the business a stronger platform to grow without relying on inconsistent practices from store to store.

BESPOKE LEADERSHIP SYSTEM FOR LUXURY RETAIL GROWTHRunning Great Stores partnered with Montana Supply Co, a luxury retail destination, to strengthen leadership and support the next stage of growth.The engagement focused on creating greater consistency across the leadership team and elevating the in-store experience without losing the high-touch nature of the brand.The result:* Stronger leadership alignment * Greater consistency in the client experience * Clearer expectations across the team * More intentional store leadership * A stronger foundation for sustainable growthThe work helped the business create a more consistent, scalable approach to delivering the level of service its clients expect.

CREATING A LUXURY SALON RETAIL EXPERIENCERunning Great Stores partnered with Stile Salon to strengthen the client experience and create new revenue opportunities within the existing space.The result:A more elevated and consistent client experience A stronger retail presence within the salon Better use of underutilized space A new revenue stream aligned with the brand A more intentional overall customer journeyThe engagement helped Stile Salon turn unused space into a natural extension of the brand while creating additional revenue potential.

BUILDING FOUNDER-LED RETAIL INFRASTRUCTURE FOR GROWTHRunning Great Stores partnered with Bobbie’s Shoppe to help the business move from founder-dependent execution to a more scalable way of operating across two distinct brands.The result:* Greater clarity and consistency across the team * Less reliance on the founder for day-to-day execution * A more consistent customer experience * Stronger team confidence and ownership * A more scalable foundation for future growthThe engagement helped protect the founder’s vision while giving the team greater ability to run the business consistently and confidently.

FROM LONDON TO THE USA — BUILDING A SCALABLE RETAIL OPERATING MODELRunning Great Stores partnered with Poetry and Wrap, two London-based retail brands, to strengthen store operations and support expansion into the United States.The result:* Stronger operating consistency across markets * Clearer expectations for store teams * Better leadership alignment * Greater confidence opening stores in a new market * A stronger foundation for continued growthThe engagement helped the brands expand while protecting the experience and identity that made them successful in the first place.