Holiday Prep: Time to Get Ready.
Overview. Having a successful holiday doesn’t just happen. It requires holiday prep and now is the TIME to get ready. I know, the kids are barely back to school. But
September 2, 2023
Overview. Having a successful holiday doesn’t just happen. It requires holiday prep and now is the TIME to get ready. I know, the kids are barely back to school. But
Finding top talent can be difficult, and if you work in retail, some will say it is virtually impossible. I was shopping today at JCrew today. Shopping always gives me
Much is said about our need to strive for excellence and leave mediocrity behind. It was reinforced again at a leadership conference I attended a few weeks ago. The conference
I have spent the past 20 years beating the role clarity drum and recently heard goal clarity added to it and was mesmerized. The purpose of this blog is to
Successful retailing is about making a human connection with every customer. It is easier said than done. I spend a lot of time getting to know retailers. Most have the
There were many triumphs and trip-ups from Holiday 2021. For the past couple of decades, I have put together a recap of the holiday period to circulate across the organizations
Do you know why I love retail? If you know me, you know that I have worked in retail for the past 4 decades (I have been saying 3 decades
31 Days until Black Friday…or is it? Like everything else about 2020, Black Friday too will be unpredictable. But I believe a new Black Friday is here…read the post to learn more.
Introduction When was the last time you used a RACI chart to clarify who was accountable versus responsible for getting work done? Some leaders live by RACIs. Others avoid them
With everything going on in retail today, when is the last time you thought about the impact of one bad review on your brand? A review, you say? I can’t
