
Accountable vs. Responsible
Introduction When was the last time you used a RACI chart to clarify who was accountable versus responsible for getting work done? Some leaders live by RACIs. Others avoid them

Introduction When was the last time you used a RACI chart to clarify who was accountable versus responsible for getting work done? Some leaders live by RACIs. Others avoid them

Ready for a little LinkedIn profile magic? Did you know that LinkedIn is the #1 way that recruiters are looking for talent? How would you describe your LinkedIn profile? Would

With everything going on in retail today, when is the last time you thought about the impact of one bad review on your brand? A review, you say? I can’t

This 7 day action plan can help you move from complaining to gratitude.

Dealing with the reality of job elimination? It can be hard to imagine a company no longer sees the value in your role, especially after dedicating so much of yourself to the organization. There is a light at the end of this tunnel. This post shares the story of one retail executive who found joy in her circumstances.

Unemployed? Follow these steps to find a new job faster! Record numbers of people have been furloughed and laid off. Unemployment numbers in the US alone are reaching 15%. The

Do you notice job performance improve once you teach a new skill? Does the associate apply their new skill set flawlessly or change their behavior? I bet you both were

Get to the Root Cause of Store Performance with the 5 Whys When store performance is off, one of the most important things a retail leader can do is get

During challenging times, choosing a success mindset is key to charting your course to achieving your dreams. A success mindset is also called a “growth” mindset. COVID-19 has turned our

Providing wow customer experiences has always been the requirement to be successful in retail. COVID-19 has upped the ante and made it even more of a mandate than it was