
Life of a Store Manager with Hugh Linn
Introduction to my new Podcast Series! Today, I am thrilled to share an interview with Hugh Linn. He is the store manager of Lane Bryant in Orlando, Florida. Hugh is

Introduction to my new Podcast Series! Today, I am thrilled to share an interview with Hugh Linn. He is the store manager of Lane Bryant in Orlando, Florida. Hugh is

Introduction Do you consider yourself a Recruiting Superhero? If you are in retail, this is a super power you need in order to deliver superior customer experiences day in and

The journey to managing others can be a challenging one. We live for the promotion. We feel we have mastered the work and are ready to lead others to even greater success. Yet the move from being an individual contributor to managing others is where many managers fail.

Introduction What if you could have a leadership pipeline that fed non-stop talent for every open role you might have in your store? Does this sound like a magic wish?

Do your palms get sweaty every time you think about giving feedback? Truth is, it just takes practice to get over those fears. Today’s post provides you with simple guidelines that will help you become a master at giving positive and constructive feedback.

I don’t have to tell you that talent is a scarce resource. The search for the best and the brightest who are focused on delivering remarkable customer experiences is constant and never ending.

Introduction My January blogs have been all about YOU. January Week 1 was about completing a 2019 Reflection Exercise. January Week 2 was the Stop, Start, Continue exercise. If you

Have you ever heard the saying “your store is only as strong as your weakest link”? Today we explore what or who this is referring to. With holiday around the corner, you cannot afford to miss this read.

Effective Labor Scheduling is critical to maximizing sales results. This requires having the right associates with the right skills who can work when you need them.

Winning at holiday begins with purposeful planning. A SWOT analysis is a great way to evaluate the strengths, weaknesses, opportunities and threats of your store.