Season 2 Episode 4: Building Trust and Empathy With Your Customers

Today’s Guest

Sarai Sethi


Saira Sethi is a delightful guest who shares her retail expertise in how to create trust and empathy with your retail customers and associates.  You will want to listen to this with a pen and paper in hand as her tips for elevating your team’s skill with customers will be easy to implement resulting in elevating the customer experience in your store.  Enjoy the listen!

Listen to The Full Episode

Key Take-aways

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Resources Mentioned

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