S02E14: Customer Experience: Winning with 4 Types of Customers

Today’s Guest

John Hanson

John’s website 

John Hanson is a Customer Experience expert with a contagious passion for the customer.  In this podcast, John shares his expertise on the 4 types of customers.  I bet you can name at least 2 types, the internal and the external customer, but who are the other 2?  Listen and find out.

Listen to The Full Episode

Key Take-aways

• Who are your Customers?
• The importance of caring for the 4 Types of Customers

Resources Mentioned

• • Wow Your Customers!  7 Ways to World Class Service