Are you ready to take your store to the next level and become the #1 store in your district? It all starts with mastering the fundamentals—maintain a customer-ready store to
A Proven Blueprint for Success Are you ready to take your career to the next level and become the top-performing store manager in your company? You don’t have to settle
Does a Commission-Based Pay Structure Make Sense For Your Store? The debate over commission-based models in retail is as old as the industry itself. Does it make sense for your
Whether you are a new or experienced District Manager, this blog will help you think about how to lead effective district manager store visits. As a district manager, store visits
Are you ready to become the top-performing store or district manager, achieving exceptional results this holiday and establishing habits that will make you #1 year after year? Drawing on my
In this blog, I share what I see as retail’s biggest mistakes, why stores fail and how to succeed. In the past 3 decades, countless iconic retailers have permanently closed
Are you ready to ace your district manager visit? Preparing for a district manager visit can be stressful, but with the right approach, you can impress them without spending a
So many dotcom retailers are moving into the brick-and-mortar space, excited and nervous simultaneously. This post reviews how to think about this gigantic step.
I’m often asked how I can reduce turnover in my store. And it’s a great question because turnover costs retailers money. When you hire someone, get them trained and then
I am often asked, “how do I stop hiring the wrong people? I hire people who I think are going to be fantastic and then a day or week later,
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