Are you ready to take your store to the next level and become the #1 store in your district? It all starts with mastering the fundamentals—maintain a customer-ready store to
Does a Commission-Based Pay Structure Make Sense For Your Store? The debate over commission-based models in retail is as old as the industry itself. Does it make sense for your
In this blog, I share what I see as retail’s biggest mistakes, why stores fail and how to succeed. In the past 3 decades, countless iconic retailers have permanently closed
So many dotcom retailers are moving into the brick-and-mortar space, excited and nervous simultaneously. This post reviews how to think about this gigantic step.
After spending time in London, shopping in between meetings with clients, I am convinced more than ever that superb customer service IS possible. I saw it first hand in store
If someone said, “can I see your Retail Winners Manual”, would you know what they were talking about? I recently attended a leadership conference and learned about a “football winners
I have spent the past 20 years beating the role clarity drum and recently heard goal clarity added to it and was mesmerized. The purpose of this blog is to
A few weeks ago, I supported one of my clients in putting on their “first ever” retail brand conference for their store managers, district managers, and trainers. If you have
The LIberty Remodeling Showroom is now open in Springfield, Ohio. Levi Duncan is the owner. He is a 21 year military veteran and active duty Space Force Officer. Levi had
Meet Xantha. This post is about Xantha who made the unexpected journey from banker to fashion designer. Xantha is a WIFE, MOM, SHOPKEEPER, JEWELRY MAKER, FASHION DESIGNER, and ENTREPRENEUR. I
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