

Mastering the Fundamentals: Maintain a Customer-Ready Store
Are you ready to take your store to the next level and become the #1 store in your district? It all starts with mastering the fundamentals—maintain a customer-ready store to
Are you ready to take your store to the next level and become the #1 store in your district? It all starts with mastering the fundamentals—maintain a customer-ready store to
A Proven Blueprint for Success Are you ready to take your career to the next level and become the top-performing store manager in your company? You don’t have to settle
Does a Commission-Based Pay Structure Make Sense For Your Store? The debate over commission-based models in retail is as old as the industry itself. Does it make sense for your
Whether you are a new or experienced District Manager, this blog will help you think about how to lead effective district manager store visits. As a district manager, store visits
In this blog, I share what I see as retail’s biggest mistakes, why stores fail and how to succeed. In the past 3 decades, countless iconic retailers have permanently closed
So many dotcom retailers are moving into the brick-and-mortar space, excited and nervous simultaneously. This post reviews how to think about this gigantic step.
Introduction to Venetian Retail. As I headed to Venice on holiday for the first time, I was curious if there would be a difference between Venetian retail and US retail.
Over the years, more and more retailers have stopped giving away gift boxes at the holidays. It is such a bummer to shop at a favorite brand and then need
After spending time in London, shopping in between meetings with clients, I am convinced more than ever that superb customer service IS possible. I saw it first hand in store
Overview. Having a successful holiday doesn’t just happen. It requires holiday prep and now is the TIME to get ready. I know, the kids are barely back to school. But
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