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Human Connection of Retail.

Successful retailing is about making a human connection with every customer. It is easier said than done. I spend a lot of time getting to know retailers. Most have the

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Retail's Great Comeback
runninggreatstores.com

Retail’s Great Comeback

Exactly one year ago, non-essential retail was closed by the governor. Did anyone believe that retail’s great comeback could be better than ever after a brutal year of closures, reduced

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runninggreatstores.com

Impact of One Bad Review

With everything going on in retail today, when is the last time you thought about the impact of one bad review on your brand?  A review, you say?  I can’t

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Root cause of performance
runninggreatstores.com

Root Cause of Performance

After being closed for several weeks, getting to the root cause of your store performance will be vital to achieving the results you want.  This blog will focuses on getting

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runninggreatstores.com

Wow Customer Experiences

Providing wow customer experiences has always been the requirement to be successful in retail.  COVID-19 has upped the ante and made it even more of a mandate than it was

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runninggreatstores.com

Retail Strategies

“Efforts and courage are not enough without purpose and direction”.  JFK If you work in retail, you are thinking about the retail strategies needed to get your store successfully reopened

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