Human Connection of Retail.
Successful retailing is about making a human connection with every customer. It is easier said than done. I spend a lot of time getting to know retailers. Most have the
Successful retailing is about making a human connection with every customer. It is easier said than done. I spend a lot of time getting to know retailers. Most have the
Exactly one year ago, non-essential retail was closed by the governor. Did anyone believe that retail’s great comeback could be better than ever after a brutal year of closures, reduced
With everything going on in retail today, when is the last time you thought about the impact of one bad review on your brand? A review, you say? I can’t
After being closed for several weeks, getting to the root cause of your store performance will be vital to achieving the results you want. This blog will focuses on getting
Providing wow customer experiences has always been the requirement to be successful in retail. COVID-19 has upped the ante and made it even more of a mandate than it was
What is Business Acumen? The definition of business acumen is being able to combine your experience, knowledge, perspective, and awareness of what is happening in your business and then take
“Efforts and courage are not enough without purpose and direction”. JFK If you work in retail, you are thinking about the retail strategies needed to get your store successfully reopened
My early career was spent working in retail for small “mom and pop” retailers and learning the basics of running a store. It is where my love for store operations
I have spent the past 30 years working in the fashion industry running GREAT Retail Stores, Districts and Store Operations for some of the most iconic brands in the world.
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