The Execution Gap in Retail: Why Strategy Breaks Down at the Store Level
The execution gap in retail is one of the biggest reasons store strategy breaks down before it ever reaches the sales floor. I started in retail as a way to
June 30, 2026
The execution gap in retail is one of the biggest reasons store strategy breaks down before it ever reaches the sales floor. I started in retail as a way to
Retailers are constantly setting goals. These are the goals most retailers care deeply about, and for good reason. They directly impact the health of the business. But here is where
Introduction As 2025 comes to a close, the retail industry stands at a crossroads. Retail trends in 2026 will be defined by the lessons learned last year and by retailers’
As 2025 comes to a close, the retail industry stands at a crossroads. The biggest retail trends of 2025 revealed which brands stayed grounded in fundamentals and which drifted. This
Addressing performance variability in your district is the most important activity you will address. So, what do you do about it? First, let’s define performance variability. Performance variability occurs when
After spending time in London, shopping in between meetings with clients, I am convinced more than ever that superb customer service IS possible. I saw it first hand in store
Overview. Having a successful holiday doesn’t just happen. It requires holiday prep and now is the TIME to get ready. I know, the kids are barely back to school. But
Finding top talent can be difficult, and if you work in retail, some will say it is virtually impossible. I was shopping today at JCrew today. Shopping always gives me
Meet Xantha. This post is about Xantha who made the unexpected journey from banker to fashion designer. Xantha is a WIFE, MOM, SHOPKEEPER, JEWELRY MAKER, FASHION DESIGNER, and ENTREPRENEUR. I
There were many triumphs and trip-ups from Holiday 2021. For the past couple of decades, I have put together a recap of the holiday period to circulate across the organizations
