Retail in Venice, Italy.
Introduction to Venetian Retail. As I headed to Venice on holiday for the first time, I was curious if there would be a difference between Venetian retail and US retail.
June 18, 2024
Introduction to Venetian Retail. As I headed to Venice on holiday for the first time, I was curious if there would be a difference between Venetian retail and US retail.
Addressing performance variability in your district is the most important activity you will address. So, what do you do about it? First, let’s define performance variability. Performance variability occurs when
Over the years, more and more retailers have stopped giving away gift boxes at the holidays. It is such a bummer to shop at a favorite brand and then need
Much is said about our need to strive for excellence and leave mediocrity behind. It was reinforced again at a leadership conference I attended a few weeks ago. The conference
Successful retailing is about making a human connection with every customer. It is easier said than done. I spend a lot of time getting to know retailers. Most have the
Do you know why I love retail? If you know me, you know that I have worked in retail for the past 4 decades (I have been saying 3 decades
With everything going on in retail today, when is the last time you thought about the impact of one bad review on your brand? A review, you say? I can’t
Providing wow customer experiences has always been the requirement to be successful in retail. COVID-19 has upped the ante and made it even more of a mandate than it was
COVID-19 Impact on Retail COVID-19 has had a significant impact on most industries, but retail has been especially hard hit. Without a crystal ball, it is difficult to tell which
I know, I know, stores are all closed so why am I posting content about building trust and empathy with your customers? Listen when I say this…this current situation is
