7 Retail Leadership Behaviors That Improve Store Execution
“We have to make our numbers.” I constantly hear leaders say this, and my response is always the same: Of course we do. But how are we going to make
September 10, 2026
“We have to make our numbers.” I constantly hear leaders say this, and my response is always the same: Of course we do. But how are we going to make
Great store leaders are not necessarily the loudest people in the building. They are not the ones doing everything themselves. And they are not waiting for corporate to fix every
A business owner recently described an employee who regularly comes to work in a foul mood. The employee stomps around the store, speaks sharply to others, and makes it very
The execution gap in retail is one of the biggest reasons store strategy breaks down before it ever reaches the sales floor. I started in retail as a way to
Retailers are constantly setting goals. These are the goals most retailers care deeply about, and for good reason. They directly impact the health of the business. But here is where
Introduction As 2025 comes to a close, the retail industry stands at a crossroads. Retail trends in 2026 will be defined by the lessons learned last year and by retailers’
As 2025 comes to a close, the retail industry stands at a crossroads. The biggest retail trends of 2025 revealed which brands stayed grounded in fundamentals and which drifted. This
Increasing retail conversion doesn’t require more traffic. It requires getting more from the traffic already walking through your doors. At its simplest: Traffic × Conversion Rate × Average Dollar Sale
Introduction In cities and towns across America, retail theft isn’t always the dramatic smash-and-grab seen on the news. Sometimes, it’s quieter—two local girls slipping merchandise into backpacks, a friend “borrowing”
Today we’re diving into one of the most overlooked opportunities in brick-and-mortar retail — your foot traffic. Based on insights from Mark Ryski’s powerful book Traffic is a Gift, we’re going to unpack why every person who walks through your door is more than just a potential sale — they’re a brand touchpoint, a loyalty moment, and a chance to grow.
If you’ve ever said “we’re not getting enough traffic,” this episode is for you — because what you do with the traffic you do get might be the real problem.
Let’s talk about what it means to turn traffic into results — and how to lead your store team to stop wasting the gift.
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