
26 Things Retailers Must Do in 2026: A Forward-Looking Playbook
Introduction As 2025 comes to a close, the retail industry stands at a crossroads. Retail trends in 2026 will be defined by the lessons learned last year and by retailers’

Introduction As 2025 comes to a close, the retail industry stands at a crossroads. Retail trends in 2026 will be defined by the lessons learned last year and by retailers’

As 2025 comes to a close, the retail industry stands at a crossroads. The biggest retail trends of 2025 revealed which brands stayed grounded in fundamentals and which drifted. This

How to Shine During Executive Visits If you’ve ever felt nervous before a visit from your district manager, regional manager, or someone from the executive team—take a breath. You’re not

Daniel Tadros, Co-Founder and CEO of 360 Retail Management joins Rachel Williamson, Founder and CEO of Running Great Stores to discuss how retailers can leverage virtual assistants so they can work ON their business and not just IN their business.

Introduction to Venetian Retail. As I headed to Venice on holiday for the first time, I was curious if there would be a difference between Venetian retail and US retail.

After spending time in London, shopping in between meetings with clients, I am convinced more than ever that superb customer service IS possible. I saw it first hand in store

If someone said, “can I see your Retail Winners Manual”, would you know what they were talking about? I recently attended a leadership conference and learned about a “football winners

Much is said about our need to strive for excellence and leave mediocrity behind. It was reinforced again at a leadership conference I attended a few weeks ago. The conference

Brick and Mortar retail at holiday? Well there is nothing better. It’s exhilarating and at the same time, can be stressful. Today’s guest, Jim O’Toole, has mastered the art of winning at holiday as a multi-unit leader and he shares his secrets with us!

Scott Kerby is currently the Head of Retail for Sephora Canada. Scott has spent his career building leadership teams focused on winning at the retail fundamentals knowing retail is a game of inches and not miles. He lives by the principle that if you run a fleet like you run a one store business, you will always win.
Enjoy the listen and don’t forget to share the Running Great Stores podcast with friends, family and colleagues who love retail as much as we do!
xoxo,
Rachel