
Keep Calm & Love your Customers
I am sure all of you would agree with me that retail is a difficult industry. (No duh, right?). The outbreak of COVID-19 is not helping and retail isn’t the

I am sure all of you would agree with me that retail is a difficult industry. (No duh, right?). The outbreak of COVID-19 is not helping and retail isn’t the

Introduction My January blogs have been all about YOU. January Week 1 was about completing a 2019 Reflection Exercise. January Week 2 was the Stop, Start, Continue exercise. If you

Introduction Are you ready for the 10 busiest days of holiday? It is important to be strategic and intentional about how you operationalize and plan for these days in order

Winning in Retail is no different than winning in Football. Focus on the fundamentals is key.

Have you ever heard the saying “your store is only as strong as your weakest link”? Today we explore what or who this is referring to. With holiday around the corner, you cannot afford to miss this read.

Effective Labor Scheduling is critical to maximizing sales results. This requires having the right associates with the right skills who can work when you need them.

Winning at holiday begins with purposeful planning. A SWOT analysis is a great way to evaluate the strengths, weaknesses, opportunities and threats of your store.

What I Learned from the Circus We have all been told that failure isn’t final. Yet at times, we don’t believe it. There is a story of a well known

Another blog about coaching? This one is different! Have you ever heard the saying “what I believe drives how I behave and how I behave drives my results”? What this

Execute Well and Win; Execute Poorly and Lose Here is what I believe: Excellence is a choice. Choose to execute well, and you give yourself a much better chance of