How to create remarkable customer experiences, grow your operational excellence and become #1

A Coronavirus Conversation: The Retail Industry Impact

Season 2 Episode 3: A Coronavirus Conversation: The Retail Industry Impact

Join three Retail and E-commerce Consultants in this podcast as we discuss strategies to cope with the effects of the Coronavirus on retailers and brands, and also receive the encouragement that there will be a come back. It is up to you to utilize this time to prepare for its to that once it happens, you will emerge stronger, more strategic and more profitable than ever before.

Life of a Store Manager with Megan Bibeau

Season 2 Episode 2: Life of a Store Manager Series

We continue our series, Life of a Store Manager with this 45 minute podcast with Megan Bibeau, District Training Store Manager for Piercing Pagoda, a Signet brand.

Life of a Store Manager with Krystal Davis

Season 2 Episode 1: Life of a Store Manager Series

We continue our series, Life of a Store Manager with this 45 minute podcast with Krystal Davis, Store Manager for Justice in Virginia. Krystal is passionate about retail and shares her beliefs on retaining top talent.

Life of a Store Manager with Hugh Linn

Season 1 Episode 8: Life of a Store Manager Series

This 50 minute podcast with Hugh Linn, Store Manager for Lane Bryant in Orlando, FL is the first in a series. Hugh is a dynamic guest and openly shares his tips for running a great store.

Passion for Recruiting and Training

Season 1 Episode 7: Passion for Recruiting and Training

This 55 min podcast with Kim Pagano, PublikImage, is chock full of easy tips for recruiting retail talent and then providing training that takes them to the next level!

Live and Love Retail

Season 1 Episode 6: Live and Love Retail

What a fun podcast with Ron Thurston! As Vice President of Intermix, a Gap brand, he has spent his life in retail and his passion for the industry shows! In this episode, Ron shares his passion for retail, giving back and creating exceptional customer experiences that start by being kind, always.

Passion for the Customer

Season 1 Episode 5: Passion for the Customer

This 40 minute podcast provides inspiration on how to be focused on delivering remarkable experiences for your customer from the man who has set the gold standard for service delivery, Franco D’Ambrosio. https://anchor.fm/rachel-williamson4/episodes/A-Passion-for-the-Customer-e8ahh7/a-a12g4is

Conversion, the Last Great Retail Metric

Season 1 Episode 4: Conversion, the Last Great Retail Metric

This 45 min podcast delves into how to grow retail sales results with a focus on customer conversion. https://anchor.fm/rachel-williamson4/episodes/Conversion–The-Last-Great-Retail-Metric-e5pugu

Effectively Manage Store Payroll

Season 1 Episode 1: How to Effectively Manage Store Payroll

Check out our first podcast and learn about common myths and mistakes in managing store payroll. https://anchor.fm/rachel-williamson4

Personal Branding 101

Season 1 Episode 2 Personal Branding

https://anchor.fm/rachel-williamson4/episodes/Labor-Scheduling-How-to-increase-sales-based-on-Scheduling-Effectiveness-e5mapm

Labor Scheduling – How high is up?

Season 1 Episode 3 Labor Scheduling: How to Increase Sales based on Scheduling Effectiveness

https://anchor.fm/rachel-williamson4/episodes/Labor-Scheduling-How-to-increase-sales-based-on-Scheduling-Effectiveness-e5mapm

 

 


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