The Importance of being a Resilient Leader (2020)
What is the importance of being a resilient leader? If 2020 had taught us one thing, it is that being resilient is crucial to surviving a pandemic and the economic
July 7, 2020
What is the importance of being a resilient leader? If 2020 had taught us one thing, it is that being resilient is crucial to surviving a pandemic and the economic
Do you notice job performance improve once you teach a new skill? Does the associate apply their new skill set flawlessly or change their behavior? I bet you both were
Today’s Guest Cody Stockton: Life of a Store Manager Shop the Le Creuset Website Cody is the Store Manager of a Le Creuset shop in Orlando, Florida. I love his
Today’s Guest John Hanson John’s website John Hanson is a Customer Experience expert with a contagious passion for the customer. In this podcast, John shares his expertise on the 4
Today’s Guest Sarai Sethi Sarai’s website Saira Sethi is a delightful guest who shares her retail expertise in how to create trust and empathy with your retail customers and associates.
I know, I know, stores are all closed so why am I posting content about building trust and empathy with your customers? Listen when I say this…this current situation is
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