
S02E17: Life of a Store Manager: Cody Stockton
Today’s Guest Cody Stockton: Life of a Store Manager Shop the Le Creuset Website Cody is the Store Manager of a Le Creuset shop in Orlando, Florida. I love his

Today’s Guest Cody Stockton: Life of a Store Manager Shop the Le Creuset Website Cody is the Store Manager of a Le Creuset shop in Orlando, Florida. I love his

This post is a compilation of retail leadership insights shared by store managers around the country, from both large and small retail brands. These retail leaders have been among the

Today’s Guest John Hanson John’s website John Hanson is a Customer Experience expert with a contagious passion for the customer. In this podcast, John shares his expertise on the 4

Get to the Root Cause of Store Performance with the 5 Whys When store performance is off, one of the most important things a retail leader can do is get

Providing wow customer experiences has always been the requirement to be successful in retail. COVID-19 has upped the ante and made it even more of a mandate than it was

What Is Sales and Business Acumen? The definition of business acumen is being able to combine your experience, knowledge, perspective, and awareness of what is happening in your business and

“Efforts and courage are not enough without purpose and direction”. JFK If you work in retail, you are thinking about the retail strategies needed to get your store successfully reopened

COVID-19 Impact on Retail COVID-19 has had a significant impact on most industries, but retail has been especially hard hit. Without a crystal ball, it is difficult to tell which

Today’s Guest Sarai Sethi Sarai’s website Saira Sethi is a delightful guest who shares her retail expertise in how to create trust and empathy with your retail customers and associates.

I know, I know, stores are all closed so why am I posting content about building trust and empathy with your customers? Listen when I say this…this current situation is